Please read these Terms and Conditions carefully before using the filbet.com platform. By creating an account or placing a wager, you agree to be bound by these terms in their entirety.
In these Terms and Conditions, the following definitions apply:
2.1 Age Requirement. You must be at least twenty-one (21) years of age to register and use filbet.com. This requirement is consistent with the minimum age for casino-style gambling under Philippine law. By registering, you represent and warrant that you are at least 21 years old. filbet.com reserves the right to request proof of age at any time. Accounts found to be held by individuals under 21 will be suspended immediately and all funds may be forfeited in accordance with applicable regulations.
2.2 Geographic Eligibility. The filbet.com platform is operated for players located in the Republic of the Philippines. It is your responsibility to ensure that accessing and using the platform is lawful in your jurisdiction.
2.3 Registration Process. To create an Account, you must provide accurate, complete, and current information including your legal name, date of birth, Philippine mobile number or email address, and such other information as the Platform may require. You agree to promptly update your registration information if it changes.
2.4 One Account Per Person. Each player may hold only one (1) registered account on filbet.com. Duplicate accounts are strictly prohibited and may result in the forfeiture of all balances and permanent account suspension.
2.5 Identity Verification (KYC). filbet.com is required to conduct Know Your Customer (KYC) verification pursuant to applicable Philippine anti-money laundering regulations. You agree to submit identity documents upon request and acknowledge that withdrawals may be withheld pending satisfactory verification.
3.1 Account Security. You are solely responsible for maintaining the confidentiality of your login credentials. filbet.com will not be liable for any loss resulting from unauthorised access to your Account arising from your failure to keep credentials secure.
3.2 Notification of Breach. You must notify filbet.com immediately if you suspect unauthorised access to your Account. You may contact us via the 24/7 live chat or by email at [email protected].
3.3 Account Suspension and Closure. filbet.com reserves the right to suspend or close an Account at any time where there is reasonable suspicion of: (a) breach of these Terms; (b) fraudulent or unlawful activity; (c) collusion or cheating; (d) provision of false registration information; or (e) any other conduct that we deem contrary to the integrity of the Platform.
3.4 Voluntary Closure. Players may request closure of their Account at any time by contacting customer support. On closure, any real-money balance (net of any applicable bonus funds subject to incomplete wagering requirements) will be returned to the player via their registered payment method.
4.1 Accepted Payment Methods. filbet.com accepts deposits and processes withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. The platform reserves the right to add or remove payment methods at any time with reasonable notice.
4.2 Minimum Deposit. The minimum deposit amount is Philippine Peso (PHP) one hundred (₱100) unless a specific promotion specifies a different threshold.
4.3 Currency. All accounts are denominated in Philippine Peso (PHP). Deposits made in foreign currencies will be converted at the applicable exchange rate at the time of processing.
4.4 Withdrawal Processing. Withdrawal requests for verified accounts are processed as follows: GCash and PayMaya withdrawals are typically completed within one (1) to three (3) hours; bank transfers via BPI, BDO, and Metrobank are typically completed within one (1) business day. Processing times may be extended during periods of high volume or where additional verification is required.
4.5 Withdrawal Conditions. Withdrawals are subject to the following conditions: (a) the account must have completed KYC verification; (b) the deposit used to fund the wager must have completed processing; (c) any applicable bonus wagering requirements must be satisfied before withdrawal of bonus-derived funds; and (d) filbet.com reserves the right to perform additional security checks before processing any withdrawal.
4.6 Anti-Money Laundering. filbet.com is obligated to comply with applicable Philippine anti-money laundering laws. We may be required to report transactions to relevant authorities and may withhold or delay withdrawals pending regulatory compliance reviews.
5.1 Bonus Eligibility. Bonuses and promotional offers are made available at the sole discretion of filbet.com and are subject to specific terms and conditions set out at the time of the offer. General eligibility requires a verified account in good standing.
5.2 Wagering Requirements. All bonuses are subject to wagering requirements that must be met before any winnings derived from bonus funds become eligible for withdrawal. The applicable wagering multiplier will be stated clearly in the specific promotion terms.
5.3 Bonus Expiry. Bonuses that are not utilised within the validity period specified in the promotion terms will expire and be removed from the player's account without compensation.
5.4 Abuse. filbet.com reserves the right to void bonuses and any associated winnings, and to suspend or close accounts, where we reasonably determine that a player has sought to exploit or abuse any promotional offer.
5.5 One Bonus at a Time. Unless otherwise specified, players may hold only one active bonus at a time. Accepting a new bonus while a previous bonus remains subject to unsatisfied wagering requirements may, at our discretion, result in forfeiture of either or both bonuses.
6.1 Bet Acceptance. All bets are subject to acceptance by filbet.com. Bets placed are not final until confirmed by the platform. Technical errors or communication failures that result in a bet not being registered do not constitute a valid wager.
6.2 Minimum and Maximum Stakes. Minimum and maximum bet limits apply to all games and markets. These limits are displayed within each game or betting market. filbet.com reserves the right to adjust individual player betting limits at any time.
6.3 Void Bets. A bet may be declared void in circumstances including but not limited to: obvious pricing errors, system malfunctions, violation of these Terms, or where the integrity of the relevant event is in question.
6.4 Results. The outcome of games and sporting events as recorded by filbet.com shall be final and binding, subject to any successful appeal through our formal dispute resolution process.
6.5 Disputes. Any dispute regarding a settled bet or game result must be raised with customer support within seven (7) days of the relevant event. Disputes raised after this period will not be considered.
The following conduct is strictly prohibited on the filbet.com platform:
Violations of this section may result in immediate account suspension, forfeiture of all funds, and referral to relevant Philippine law enforcement authorities.
8.1 Commitment. filbet.com is committed to promoting responsible gaming and minimising the risks of gambling-related harm among Filipino players. We support PAGCOR's responsible gaming framework and implement player protection tools consistent with applicable Philippine regulations.
8.2 Player Protection Tools. All registered players have access to the following tools through the account dashboard: deposit limits (daily, weekly, or monthly); session time limits; reality check notifications; cooling-off periods; and self-exclusion (temporary or permanent).
8.3 Self-Exclusion. Players who wish to self-exclude may do so through the account settings or by contacting customer support. Once a self-exclusion is in effect, the player agrees not to attempt to circumvent the exclusion by creating a new account. filbet.com will take reasonable steps to prevent self-excluded players from accessing the platform.
8.4 Minor Protection. filbet.com strictly prohibits the use of the platform by persons under 21 years of age. Parents and guardians are responsible for ensuring that minors do not access the platform. Players who become aware of minors accessing the platform must notify us immediately.
For more detailed information on responsible gaming tools and external support resources, please visit our Responsible Gaming page.
9.1 Ownership. All content on the filbet.com platform, including but not limited to software, text, graphics, logos, game titles, and interface design, is the property of filbet.com or its licensed content providers and is protected by applicable intellectual property laws.
9.2 Limited Licence. filbet.com grants you a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial gaming purposes in accordance with these Terms.
9.3 Restrictions. You may not copy, reproduce, distribute, modify, create derivative works from, or publicly display any content from the platform without the express prior written consent of filbet.com.
10.1 No Warranty. The filbet.com platform is provided on an "as is" and "as available" basis. filbet.com makes no warranty, express or implied, that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.
10.2 Limitation. To the fullest extent permitted by applicable Philippine law, filbet.com's aggregate liability to any player for any claim arising out of or in connection with these Terms or the use of the platform shall not exceed the total amount deposited by that player in the ninety (90) days immediately preceding the relevant claim.
10.3 Exclusion of Consequential Loss. filbet.com shall not be liable for any indirect, incidental, special, or consequential loss or damage, including loss of profits, loss of data, or loss of opportunity, arising from the use of or inability to use the platform.
10.4 Force Majeure. filbet.com shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, government actions, telecommunications failures, or power outages.
The collection, use, and protection of your personal data is governed by the filbet.com Privacy Policy, which is incorporated into these Terms by reference. By registering on the platform, you acknowledge that you have read and agree to the Privacy Policy. filbet.com complies with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and applicable implementing regulations of the National Privacy Commission.
12.1 Governing Law. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without reference to conflict of law principles.
12.2 Jurisdiction. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of the Philippines.
12.3 Informal Resolution. Before initiating formal proceedings, players are encouraged to contact filbet.com customer support to seek informal resolution of any complaint. The support team is available 24/7 via live chat and will endeavour to resolve complaints within 48 hours.
filbet.com reserves the right to amend these Terms and Conditions at any time. Material amendments will be communicated to registered players via the email address or mobile number on file not less than seven (7) days prior to taking effect. Continued use of the platform following the effective date of any amendment constitutes acceptance of the revised Terms. It is your responsibility to review the current Terms regularly. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.
If you have questions or concerns about these Terms and Conditions, please contact the filbet.com support team:
Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week via the platform
Response Time: Under 4 hours for email; under 3 minutes for live chat
All games use independently certified RNG systems. filbet.com does not manipulate outcomes. Published RTP figures are accurate and audited.
256-bit SSL encryption protects all deposits and withdrawals. GCash and PayMaya integrations are direct and secure — no third-party intermediaries.
Bonus wagering requirements, withdrawal conditions, and account rules are stated clearly. filbet.com does not bury material conditions in fine print.
Deposit limits, session timers, self-exclusion, and cooling-off periods are available to every player at no cost and accessible directly from the account dashboard.
The filbet.com support team operates around the clock. Live chat response averages under 3 minutes. Email queries are acknowledged within 4 hours.
Identity verification at registration — not just at withdrawal — ensures that the 21+ age requirement is enforced consistently and that account security is maximised.
You've read the rules. Now play on a platform that holds itself to them. filbet.com — built for Filipino players, operating transparently within the Philippine gaming framework. Must be 21+.
🔞 21+ only. Please gamble responsibly. See our Responsible Gaming page for support tools.